My wife and I contacted Master Carpet Cleaning after receiving a recommendation from the store where we purchased the carpet. We had only received our carpet a few days prior to it being stained by one of the tradespeople entering our home. As you can imagine, we were incredibly disappointed and upset to have our brand new white carpet stained with grease. We attempted to remove the stain ourselves which only seemed to worsen the situation. After contacting the company and explaining the situation, the owner was very sympathetic and fit us in his schedule even though this was an extremely busy time of year for him and his company. After his first visit, the stain was 90% better and he showed us the amount of grease he meticulously removed from the carpet. He clearly explained to us in advance that the stain may take more than 1 visit to completely remove and that we needed to let the carpet dry to be able to see the true final results. After another two visits, what was once a total eye sore in a beautiful space, is now gone. My wife and I are so pleased we contacted Master Carpet Cleaning and could not be happier with the results. Master Carpet Cleaning was courteous, professional and accommodating throughout the entire process and we appreciate all of their hard work. We would highly recommend them to anyone who needs carpet cleaning.
I had 2 area rugs to be cleaned, 6 x 9 & 6.10×8.96, both wool the larger rug was a vintage rug, I called Elte because that is where they were purchased from 10 years ago. I just asked who they used for their rugs, because they will not recommend anyone, They told me Master Carpet. When the rugs were picked up the representative from Master Carpet was very professional and told me they would call when the rugs were ready to be delivered which they did in a timely manner. I was very pleased with the outcome of my rugs and Deroose made sure they were put down properly and helped me with putting my furniture back. my rugs had never been cleaned , I have had them for 10 years and I do not have any animals, the stains were regular use of the carpet. I won’t leave them not cleaned as long as I have….I will call Master Carpet for a cleaning again in 2 years. Very satisfied with the service, price and how great my carpets look.
Master Carpet Cleaning is a terrific business, with first class service and excellent quality work. They were recommended to us and we were very happy with their work on two area rugs. I am also very happy to recommend them for your carpet cleaning needs.
My dog had surgery and unfortunately urinated on our recently purchase silk rug. I tried everything to remove the stain the including having a carpet cleaning service come to my home but the stain would not come out. I thought my rug was permanently ruined. The home carpet cleaner recommended Master carpet cleaner so I immediately took the rug over to them. They were friendly and assured me that they would get the rug clean and the stain out. They did!! The rug looks better than when we got it really, there is no evidence of the stain at all. I would highly recommend using Master Carpet Cleanings that if you need your rug cleaned or have a stain that will not come out. Exceptional Job!!!